Returns & Exchanges
At Christmas In America, we want your holiday season to be bright, so if your festive decor isn't perfect, you can return items within 30 days of delivery for a full refund. Please ensure all ornaments, trees, and lights are in their original packaging and unused condition.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the holiday items you wish to send back.
Print Your Shipping Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your original shipping box.
Pack and Ship
Carefully pack your decor to prevent breakage during transit and drop off the package at any authorized carrier location.
Receive Your Refund
After our workshop team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing